Privacy Policy

Last Updated: 30 August 2024

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BICRM Consulting Services South Africa Pty Ltd t/a BICRM Foods and Feeds (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://foodsnfeeds.bicrm.co.za/] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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1. Information We Collect

• Personal Information:
  We may collect personally identifiable information such as your name, email address, phone number, and other contact information when you voluntarily submit it through forms on our Site.

• Non-Personal Information:
  We collect non-personal information such as IP addresses, browser types, operating systems, and the pages you visit on our Site. This information is used to analyse trends, administer the Site, and gather demographic information.

• Cookies and Tracking Technologies:
  Our Site may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all cookies or indicate when a cookie is being sent, but some parts of the Site may not function properly without cookies.

2. How We Use Your Information

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We use the information we collect in the following ways:

• To provide, operate, and maintain our Site.

• To improve, personalise, and expand our Site and services.

• To communicate with you, including for customer service, updates, and marketing purposes.

• To process transactions and send you related information, including purchase confirmations.

• To monitor and analyse usage and trends to improve your experience on our Site.

• To prevent fraudulent transactions and ensure the security of our Site.

3. How We Share Your Information

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We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers:
  We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

• Legal Compliance:
  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers:
  In the event of a merger, sale of assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as a business asset.

4. Security of Your Information

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We implement security measures designed to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

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Depending on your location, you may have the following rights regarding your personal information:

• Access:
  You have the right to request copies of your personal information.

• Rectification:
  You have the right to request that we correct any information you believe is inaccurate.

• Erasure:
  You have the right to request that we erase your personal information, under certain conditions.

• Object:
  You have the right to object to our processing of your personal information, under certain conditions.

6. Third-Party Websites

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Our Site may contain links to third-party websites. We do not control, and are not responsible for, the content or practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

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7. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

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8. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

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The Compliance Officer

BICRM Foods and Feeds
Byls Bridge Office Park

Cnr Olievenhoutbosch & Jean Ave

Centurion, 0157

Gauteng, South Africa
compliance@bicrm.co.za
+27 10 100 3198